Introduction
Last modified 24th January 2025
This privacy notice describes how we will collect, use, share and otherwise process your personal data in connection with your use of:
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INSUREASE (BETA) and version 1.7.10 (last updated on 24/01/2025), mobile application software available on our site or hosted on Google Play Store and Apple Store.
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Any of our services that are accessible through the App unless such services state that a separate or additional privacy notice applies.
This App is not intended for children or those under 18 and we do not knowingly collect data relating to children.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
[Alternatively, you can download a copy of the full notice here: https://transcapebrokers.com/insurease-privacy-policy]
Important Information and Who We Are
Transparency Scape Insurance Brokers Limited is the controller and responsible for your personal data.
When we use “TRANSCAPE”, we are referring to Transparency Scape Insurance Brokers Limited.
TRANSCAPE has authorised Stringify Consulting as a development vendor to deploy and host this application on Apple Store and/or Play Store on a contractual service basis. Transparency Scape retains full ownership of its codebase, infrastructure, and product documentation.
Contact Details
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Full name of legal entity: Transparency Scape Insurance Brokers Limited
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Data Privacy Manager: Amina Nuhu
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Postal address: 101212
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Telephone: +234 818 767 7129
Changes to This Notice
This version was last updated on 24/01/2025. Updates will be posted on this page and may also be notified by push notification, email, or in-app prompts.
It is important that the data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-Party Links
Our App and Services may contain links to websites of third parties such as insurance companies and payment gateways. These websites are not covered by this privacy notice. Please review their policies before submitting data.
The Data We Collect About You
We may collect the following categories of personal data:
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Identity Data
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Contact Data
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Profile Data
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Transaction Data
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Device Data
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Content Data
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Usage Data
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Security Data
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Cookies Data
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Marketing and Communications Data
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Location Data
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Connected Data
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Feedback Data
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Personalisation Data
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Competition Data
We do not intentionally collect special categories of personal data (race, beliefs, sexual orientation, health data, etc.).
How Is Your Personal Data Collected?
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Registration – Identity and Contact Data when you create an account.
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Communications – Data from emails, telephone, forms, chat, or support interactions.
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Usage of App and Services – Content, Device, Cookies, Personalisation, and Usage Data.
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Monitoring – Device, Content, Cookies, and Usage Data.
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Consent-based collection – e.g., Location Data.
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Direct Marketing – When added to our marketing database or interacting with campaigns.
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Connected Devices – If you connect a device to your account.
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Third Parties – Data from service providers, partners, or public sources.
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Unique Application Numbers – For installation/uninstallation or updates.
Cookies
Cookies are small harmless files transferred to your device’s hard disk. None of the cookies used on our App collect personally identifiable information.
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Why keep cookies enabled: For full functionality of the App.
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How to control cookies: Use your browser settings to restrict or block them.
How We Use Your Personal Data
We process your data under these lawful bases:
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Consent – freely given and withdrawable anytime.
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Performance of Contract – needed to provide services.
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Legitimate Interests – balanced against your rights.
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Legal Obligation – compliance with Nigeria Data Protection Act 2023.
Disclosures of Your Personal Data
We may share your personal data with:
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Internal third parties (group companies).
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App store provider and mobile network operator.
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IT, hosting, payment, fraud prevention, logistics, and customer support service providers.
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Professional advisors (lawyers, auditors, insurers).
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Your appointed service providers (e.g., banks).
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Marketing and promotional partners.
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Business transferees in case of merger or sale.
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Regulators and law enforcement where legally required.
International Transfers
We do not transfer personal data outside Nigeria.
Data Security
Your data is stored on secure servers in Nigeria. Payment transactions are encrypted (SSL or alternative encryption).
You are responsible for safeguarding your password.
We use strict procedures to prevent loss, misuse, or unauthorised access.
Data Retention
We will delete or anonymise personal data once no longer legally required. Inactive accounts for a set period will be treated as expired and deleted.
Your Legal Rights
You have the right to:
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Access your data.
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Correct inaccurate data.
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Request deletion.
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Object to processing.
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Restrict processing.
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Request data portability.
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Withdraw consent.
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Complain to the Nigeria Data Protection Commission.
Categories of Personal Data
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Identity Data – first name, last name, title, date of birth, profile details.
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Contact Data – address, email, phone numbers, preferences, communications.
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Profile Data – username, password.
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Transaction Data – billing/delivery addresses, card details, payment history.
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Device Data – device type, ID, IP, browser, OS, network info.
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Content Data – photos, videos, messages, posts.
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Usage Data – logs, errors, updates, access details.
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Security Data – data from monitoring and fraud prevention tools.
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Cookies Data – collected via cookies.
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Direct Marketing Data – preferences, consents, history.
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Location Data – GPS, WiFi, IP address.
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Connected Data – contacts, login info from your device.
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Feedback Data – surveys, feedback responses.
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Personalisation Data – inferred preferences, cookies, device and content data.
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Competition Data – history of competitions, T&Cs, notices.
